HD Supply Associate Product Manager in Atlanta, Georgia
HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 300,000 customers with leadership positions in maintenance, repair and operations. Through 44 distribution centers, in the U.S. and Canada, the company's approximately 5,500 associates provide localized, customer-driven services including will call, direct-ship options, diversified logistics and innovative solutions that contribute to its customers' success. With an active commitment to the communities in which we operate, HD Supply associates are part of a thriving organization that supports the virtues of wellness, diversity and inclusion – all of which are top priorities for the company. Equally as important is empowering our associates to grow professionally while providing competitive benefits and compensation. If you’re ready to find a rewarding career and achieve your full potential with a growing industry leader, HD Supply is ready for you!
Job Description & Qualifications
Assesses customer problems and works with cross-functional teams to identify product solutions. Gathers, analyzes, and documents requirements for internal customers while ensuring technology solutions aligns with business needs and strategic goals. Assists in defining product roadmaps and ensuring roadmaps align with customer needs through qualitative and quantitative analyses.
Major Tasks, Responsibilities, and Key Accountabilities
Interfaces with business stakeholders and technical teams to define, gather, and document requirements for product design and development.
Helps build business cases for product ideas. Coordinates the product lifecycle from strategic definition through end-of-life planning. Understands market needs and pain points to help recommend product solutions.
Conducts grooming sessions with user interface and development teams. Assists with training plan development, training sessions, user support, and developing user documents, including web manuals and reference guides.
Participates in the quality assurance process by explaining complex processes and aiding in the development of test plans.
Develops detailed business cases, return on investment calculations, value definition, cost assessments, benefits, and risk analyses.
Provides market, industry, and competitive expertise to drive product positioning. Helps develop product offerings with a competitive advantage.
Measures and reports product performance and quality.
Analyzes current state and emerging technological functionalities to drive business value.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior level support or professional personnel.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications & Job Specific Details
Exposure to modern software development product management practices and agile methodologies, specifically the extreme programming (XP) principles of paired programming, test driven development, and continuous deployment
Familiarity with research and usability strategy deliverables such as discovery findings, mental models, scenarios, user journey maps, personas, debrief documentation, screeners, testing plans, task lists, low and high fidelity prototypes, annotated wireframes, and/or clickable prototype
Experience translating user needs into visual assets
Experience conducting user research and testing to understand needs
Experience communicating with and influencing functional and technical team members at all levels in the organization
Familiarity in working as part of a collaborative, cross-functional, modern software design and development team
Exposure to creating, prioritizing, and accepting user stories
Exposure to identifying goals, metrics, and analytics to measure product value
Exposure to rapid prototyping and visualization tools such as Axure, iRise, Balsamiq, Omnigraffle, Visio, Adobe CC, and UXPin
Exposure to CRM tools such as Salesforce.com, Microsoft Dynamics
Job Locations US-GA-Atlanta
Posted Date 1 month ago (9/21/2021 9:38 AM)
Job ID 2021-46763
Functional Area Marketing
Remote Position? No
Position Type Full-Time
Posting Location : Postal Code 30339
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.